MYID Autopilot Terms and Conditions

By enabling and using the MYID Autopilot feature, you acknowledge and agree to the following terms:

Zero Liability

Software Productivity Strategists, Inc. (SPS), is not liable for any outcomes, damages, or impacts resulting from the use of MYID Autopilot. All remediation actions taken by MYID Autopilot are based on AI-driven decisions, and the accuracy or effectiveness of these actions cannot be guaranteed.

Integration with Customer's SIEM System

MYID Autopilot relies on existing SIEM (Security Information and Event Management) or XDR system for detecting security incidents. SPS has no control over the data, alerts, or accuracy of events provided by your organization’s SIEM/XDR system.

User-Configured Response Time

MYID Autopilot operates based on a timeframe specified by you, the user. If no response is received within the configured time, MYID Autopilot will automatically take predefined actions to remediate the issue, including but not limited to:

• Resetting passwords

• Ending ongoing sessions

• Isolating affected devices

• Notifications to Security Teams, End users, and MYID support teams

AI-Driven Remediation

All remediation actions performed by MYID Autopilot are decided by artificial intelligence (AI) algorithms. Given the nature of AI decision-making, the actions taken may not always be perfect or appropriate. SPS, Inc. does not guarantee the precision or suitability of these actions in every scenario.

No Warranty or Guarantee

MYID Autopilot is provided "as is" without any warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

No Liability for Misuse or Unintended Consequences

Under no circumstances will SPS, Inc. be held responsible for any misuse, misconfiguration, or unintended consequences resulting from the use of MYID Autopilot, including but not limited to business disruptions, data loss, or security breaches.

Indemnification

You agree to indemnify and hold harmless SPS, Inc. from any claims, damages, liabilities, or losses arising from your use of MYID Autopilot, including any action or inaction taken by the AI-based system.