Proof of Work

Real Results.
Documented.

See how enterprises deploy MYID Self Verify to transform their security posture and eliminate identity friction.

Featured Case Study Published on IBM.com Financial Services

One Identity, Endless Access:
A Financial Institution's Digital Trust Journey

A leading financial institution deployed MYID Self Verify and IBM Verify — achieving full MFA coverage, SSO across 36 banking applications including core banking, and complete automation of employee onboarding and offboarding. Work recognized and published on IBM.com.

MYID Autopilot was deployed to drive mean time to resolve to seconds — materially reducing SOC workload and preventing lateral movement. The first financial institution of its kind in the region to achieve this level of identity automation.

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75%
Helpdesk Reduction
100%
MFA Coverage
36
Apps on SSO
5→1
Day Onboarding
Detailed Outcomes

What MYID Delivered

autorenew

Automated Onboarding/Offboarding

Workflows integrated with HR systems reduced the employee lifecycle from 5 days to 1 day — a first for financial institutions in the region.

password

Self-Service Password Reset

80% of staff adopted the self-service portal within months, eliminating the flood of routine helpdesk tickets and reducing IT support costs by 75%.

hub

SSO Across 36 Applications

Single sign-on deployed across all banking and enterprise applications — including the core banking platform — eliminating credential fatigue for all staff.

security

100% MFA Coverage

Multifactor authentication enforced for all sensitive actions. Plain-text password exchanges eliminated entirely from operational workflows.

smart_toy

MYID Autopilot Deployment

AI agent driven MTTR to seconds with human-in-the-loop or autonomous resolution. SOC workload materially reduced through automated triage.

policy

Regulatory Compliance

Full alignment with financial services cybersecurity requirements — documented controls, continuous monitoring, and automated audit evidence.

Utility & Infrastructure MYID Manage · MYID Agent

Asplundh: 75% Fewer Helpdesk Calls Across
37,000+ Employees

Password resets were costing Asplundh $17 per helpdesk call — multiplied across a 37,000-strong field workforce. MYID Self Verify mobile app and MYID Agent eliminated 75% of those calls, saving significant cost and freeing the helpdesk to focus on real IT challenges.

75%
Reduction in helpdesk password reset calls
37,000+
Employees on MYID Self Verify mobile
$17
Saved per call deflected to MYID self-service
Seconds
For employees to self-resolve vs 15+ min on hold
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